Frequently asked questions

General

Where can I see your work?
Vesess team is behind Gowebplans. Please check out our portfolio to see all our work.
What payment options do I have?
We accept all major credit cards (Visa, Mastercard, American Express, and Discover) and PayPal. Alternatively you can initiate a WIRE transfer to one of our bank accounts if the payment exceeds $200.
Do you have special pricing for non-profits, universities, or other groups in need?
Gowebplans specifically caters to people and organizations who don't have thousands of dollars to spend on their websites. Thus, the prices we offer are very competitive, and are in fact lower than many competitors' special non-profit pricing.
Do you provide phone support?
Although we're pleased to provide unlimited support via email for our customers, we currently do not provide support over the phone. However, we do our best to respond to every email within just a few hours of receiving it.
What if I am not happy with the final output?
We follow a sequence of processes during the project and you have time to correct us before it’s too late.

Websites

Will you transfer copyrights of the finished work to the Client?
Yes, copyrights to the design and all completed work will be transferred to the Client at the end of the project. Copyrights to the content and materials provided by the Client remains with them.
What if I want more features or services integrated in to my site?
You can simply forward a request to support@gowebplans.com. We will go through the requirements, come up with our estimates, and we can take it from there.
Can I cancel my web plan anytime if I want?
You can cancel your account at any time by sending a cancellation request to support@gowebplans.com. Although not required, we'd also like to know the reasons for cancellation, so that we can provide a better service in the future.
Are there are any cancellation/termination fees?
No, you don’t need to pay anything other than whatever outstanding amounts (invoices already created/billed) that exist on your account.
What specific features should I have on my web server if I am to host the site on my own?
For a typical 5 to 10 page website you will need an Apache or Litespeed web server (recommended, but any server that supports PHP and MySQL will do), PHP (version 4.2 or greater), MySQL (version 4.0 or greater), FTP access for us to upload files and a minimum of 100MB disk space.

SEO & Marketing

Will you guarantee #1 position on the search engines and how soon?
No, no one can guarantee your site to be number one, and if some one does, we advice you to read this article by Google. We follow ethical SEO practices and our objective is to do it right with a long term perspective rather than expecting results overnight.
Do I need to optimize every page of my site or is it just the home page?
Every page of a website can be a potential entry point for visitors. It's hard to predict which page or pages will be ranked the best for specific search terms. Therefore it's always good to optimize each page, or at least the top level pages.
How soon can I expect results?
The amount of time required to see the results range anywhere from couple of days to a few months. This is dependent on how often search engines crawl sites to pick up changes, update their indexes, and subsequently re-rank sites.
Would it be enough to perform SEO only once?
It depends on several factors. If you are in a very competitive industry and dependent on the website to drive sales you should perform certain tasks more often. For example: keyword research, optimizing titles, body text changes etc.
We could help you come up with the best strategy according to your budget and other goals.
Can I order link building and marketing on a month to month basis?
No, our minimum duration for this service is 3 months. Link building takes at least a couple of months to make a positive impact on your website and its rankings in search results. Therefore stopping it early will result only in a waste of your hard-earned money.
If you would like to sign up for a longer time period, we could arrange it at a discount.

Every web plan includes?

  • Unique design for your website
  • Content Management System
  • Site made with web standards (valid XHTML and CSS)
  • Search engine-friendly markup
  • 100 email accounts with webmail
  • 500 MB of disk space
  • 5 GB of bandwidth/month
  • 24 x 7 Email Support
  • Regular Data Backups
  • And more...